Organic E-commerce
A small e-commerce company needed to scale without losing customer service quality. I implemented AI that grew with them — from simple recommendations to a full personalization system.
Challenge
Manual processes couldn't scale with growing traffic. Customer service couldn't keep up with inquiries.
Milestones
Phase 1
Seed
Deployed AI chatbot for basic customer inquiries.
Phase 2
Sprouting
ML-based product recommendation system personalizing shopping experiences.
Phase 3
Growth
Full marketing automation with AI — from segmentation to personalized campaigns.